We are currently investigating a potential connectivity issue between Amazon Web Services and our London datacentre.
Current Esendex customers may experience issues connecting to our API’s from their own AWS instances.
New Esendex customers may experience issues during signup. If you encounter a problem signing up please call one of our team and they can get you set up.
We’ve had the following update from AWS:
“We are investigating an issue with an external network, which may be impacting Internet connectivity between some customer networks and the EU-WEST-1 Region. Connectivity to instances and services within the Region is not impacted by the event.”
We’ve had confirmation from AWS that this has been resolved:
“We experienced an issue with an external network that recovered at 3:21AM PDT, which may have impacted connectivity between some customers networks and the EU-WEST-1 Region. Connectivity to instances and services within the region was not impacted by the event. The issue has been resolved and connectivity has been restored.”