Service update

“(10/09/2016 11.44 Bst)

We are currently experiencing some technical issues, which may result in customers being unable to send or receive messages and in some cases, unable to access our services.
We apologise for any inconvenience this may cause. Our engineers are working hard to resolve the issue and we hope to be fully operational shortly.

13.30BST

The issue has been caused by a power failure within the datacenter; we are seeing power restored to the datacentre now and are in the process of restarting services.

14.34

Some services have been restored, but we are still testing all services at this point.

15.05

All services have been restored. If you require a root cause report for your records, please email support@esendex.com

Please accept our apologies for any inconvenience caused.

Service Investigation

(01/09/2016 11.59 BST)
We are currently experiencing some technical issues, which may result in customers unable to access our web portal. Messages are still being sent and delivered.
We apologise for any inconvenience this may cause. Our engineers are working hard to resolve the issue and we hope to be fully operational shortly.
We will update this site again in an hour.

(12.08 BST)

Service has been restored and we are investigating the cause.
If you need any more information please contact support@esendex.com